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they came and cleaned and replaced bulbs that were not working. Very professional and friendly!!
Kevin Gauthier
2025-02-05
Trustindex verifies that the original source of the review is Google.
I was highly impressed with Ryan who came out to service our jotul gas stove. He was very knowledgeable and courteous. Took great care to be sure no coals or dust was left behind. I particularly liked his honesty and explanations of my questions. He is a quality person, and it shows in his work ethic and straightforward manner. If you need work done on your stove you could do no better than to ask for him. I highly recommend him with no reservations.
Kevin Gauthier
Ann McLaughlin
2025-02-05
Trustindex verifies that the original source of the review is Google.
We have a stove that is 23 years old and in need of repair , Ryan from Plymouth Fireplace, came out to do the repairs , not only was he courteous, but also kept the area clean, and we were down a minimum of time. I would sincerely and wholeheartedly recommend Ryan and Plymouth Fireplace for all of your stove/fireplace needs, ask for Ryan…he knows his stuff ?
Bernard Owens
2025-02-01
Trustindex verifies that the original source of the review is Google.
We had an exceptional experience at Plymouth Fireplace. Ryan Ward was a pleasure to work with. He certainly is very knowledgeable and extremely helpful. We are so pleased!
Will Fisher
2025-01-31
Trustindex verifies that the original source of the review is Google.
The installers were very professional, friendly, and neat. They explained every step of the process. Enjoyed working with them.
Theodore Martinot
2025-01-10
Trustindex verifies that the original source of the review is Google.
What a great team! From the initial inquiry, to the ordering, installation, and final review, the entire team was extremely professional, attentive, and did great work. We were given great advice along the way and offered a product that was far superior to what we originally had in mind (for the same price). The team coordinated everything from ordering the unit to permitting and individual installations (including gas fitting and electrical). When there were challenges (weather was one), the team was proactive in both communicating and seeking a solution. I honestly could not ask for anything more. We are thrilled with our new gas stove. Thank you!
Jeremiah White
2025-01-10
Trustindex verifies that the original source of the review is Google.
Purchased a ready-to-finish fire-table from Plymouth Fireplace- they matched a price from the web. Jim worked with me on my design specs (I am a big DIY) and also coordinated a delivery and installation date that worked for us. Ryan and his team then did the installation- punctual, professional and very thorough; we had some site challenges, like size of outlet box, which they worked through with little drama. Found them to be super easy to work with including communication- will work with them again and recommend.
Tim McKinney
2024-12-20
Trustindex verifies that the original source of the review is Google.
Outstanding! Ryan did an unbelievable great job fixing my fireplace. Super intelligent, extremely kind and helpful. Thank you Ryan!!!
Adam Buckley
2024-10-20
Trustindex verifies that the original source of the review is Google.
Great showroom and helpful sales staff in person or on the phone. Purchased a Kuma insert
Upholding the Highest Standards
From Selection to Install to Service. All Gas Work Done In-house, Saving you Time and Money.